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Unexpected Database Outage

Dashboard Storage
Partial Outage

At around 02:38 AM (CET), we started experiencing an unexpected outage with our primary database system. This resulted in an intermittent service disruption for some users, affecting both Dashboard and Storage functionalities. Our engineering team identified the cause as a temporary fault in the database's storage subsystem, leading to I/O errors and latency issues.

The team took immediate corrective actions, and by 03:12 AM (CET), the storage subsystem was restored and functioning normally. Following this, we conducted a series of tests to confirm the stability and integrity of the database. We apologize for any inconvenience caused and appreciate your understanding.